My project, Sky Cable TV Refresh, is an innovative web application designed to empower subscribers to manage their cable services independently. By leveraging a user-friendly website and a robust web API that utilizes a queuing system, users can easily refresh their cable boxes to resolve common issues with their cable plans. This functionality eliminates the need for lengthy customer support calls, significantly enhancing user experience and satisfaction.

Built with security and performance in mind, the API facilitates seamless communication between the frontend and backend, maintaining user data privacy. Extensive testing and user feedback were integral to the development process, resulting in a reliable and intuitive solution. Sky Cable TV Refresh not only improves customer service efficiency but also empowers subscribers to troubleshoot issues independently. This project sets a new standard in cable service management, reflecting my commitment to enhancing the overall customer experience through innovative technology.